At Rivers & Co., your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, make reservations, or engage with our services.
By using our website, you agree to the practices described in this policy.
2. Information We Collect
We may collect the following types of information:
Personal Information
Name
Email address
Phone number
Reservation details
Payment Information
Billing details (processed securely via third-party providers; we do not store full payment information)
Usage Data
IP address
Browser type
Pages visited
Time spent on our website
3. How We Use Your Information
We use your information to:
Manage and confirm reservations
Provide a seamless dining experience
Communicate updates, confirmations, or changes
Improve our website and services
Send promotional offers (only if you opt in)
4. Cookies & Tracking Technologies
We use cookies to enhance your browsing experience. These help us:
Understand user behavior
Improve website performance
Personalize content
You can control or disable cookies through your browser settings.
5. Sharing Your Information
We do not sell your personal data. We may share your information with:
Trusted third-party service providers (e.g., payment processors, booking systems)
Legal authorities, if required by law
All partners are required to handle your data securely.
6. Data Security
We implement appropriate technical and organizational measures to protect your data. However, no system is completely secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your information only as long as necessary to:
Fulfill the purposes outlined in this policy
Comply with legal obligations
8. Your Rights
Depending on your location (including the EU/EEA under GDPR), you have the right to:
Access your personal data
Request correction or deletion
Withdraw consent at any time
Object to data processing
To exercise these rights, contact us using the details below.
9. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of those sites.
10. Children’s Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect data from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
Your use of our services is also governed by our Privacy Policy. We are committed to protecting your personal information.